We recently moved back to Seattle and with three small kids, we knew we would need unpacking help – otherwise we would still be unpacking in October. Louise was absolutely fantastic. In terms of booking, she was very flexible as our move-in date kept getting delayed. She communicated clearly when she would be arriving etc. She was very prompt. Most of all, she worked TIRELESSLY – helping us to get unpacked, in order, with a great attitude and spirit. We had kids running around, people working from home, other vendors showing up, etc – never flustered and never a problem for Louise. Highly recommend!